TRAVEL & TIPS

Yes, pets are welcome in the outdoor areas of the mall. However, they must remain inside a secure carrier (such as a pet stroller, enclosed basket, or bag) at all times. For the safety and comfort of all guests, letting pets walk on a leash or carrying them in your arms is not permitted anywhere on the premises.

Yes! Jungceylon offers fantastic perks and savings for international visitors. You can get exclusive deals and even free gifts, register and claim at Tourist Privilege Booth, The Bay Zone.

• General Tourist Discounts: Register for the Tourist Privilege Card to get a free souvenir and enjoy 5% to 70% discounts at participating stores.
• We Love Boarding Pass: Show your recent boarding pass to receive free traditional Jungceylon Elephant Collections’ such as bags, keychains, and more (limited to 1 piece per boarding pass).
• Cruising & Shopping: Show your Sea Pass Card to receive free Jungceylon Elephant Collections’ such as bags, keychains, and more (limited to 1 piece per card) and unlock special shopping discounts.
• Enjoy your stay at Jungceylon: Show your hotel keycard to get free Jungceylon Elephant Collections’ such as bags, keychains, and more (limited to 1 piece per card) alongside exclusive discounts.

These gifts are available to redeem all year round, and you are eligible to receive one every time you visit Jungceylon.

 Not at all. Jungceylon provides a large, well-lit, and secure parking building. It provides a safe environment for your rental car, protecting it from both the tropical heat and heavy street traffic.
 

What are the parking fees for cars?

• First 30 Minutes: Free for all vehicles.
• Spend 500 THB: Get the first 3 hours free with a minimum spend of 500 THB at any shop in the mall.
• Cinema Visitors: Enjoy the first 4 hours free with a valid movie ticket.
• Bank Transactions: Get 1 hour free for your banking needs.
• Standard Rate: After the free period, the rate is 20 THB per hour.
• Long Stays: For visits exceeding 5 hours, a rate of 50 THB per hour applies.

How do I pay and validate my ticket?

1. Validate: Present your receipts at E-stamp Service Points (near entrance across the parking building or the basement parking lift lobby) to receive your E-stamp discount.
2. Pay Before You Exit: You must pay at an autopay machine next to the E-stamp service point before returning to your car. There is no payment option at the exit gate.

 It’s a really easy 5 to 10-minute walk down to Patong Beach. Our main entrance is right on Rat-U-Thit 200 Pee Road (which locals usually just call Sai 2 Road). From there, the most direct route to the beach is to simply cross the street and walk straight down Bangla Road, which leads you right out onto the sand. Since beachfront parking in Patong is notoriously stressful, a great local hack is to leave your car or scooter in our secure parking garage, grab a cold drink or dinner in Jungceylon, and then make the short walk over for the sunset or the nightlife.

Yes, Jungceylon provides wheelchairs for our guests without any extra charge. You can request assistance at 2 locations

• Information Counter: Located at the Sai 2 Entrance, GF, The Jungle Zone. This counter provides general information, facilities, and services, including wheelchair assistance.
• Tourist Service Center: Near the drop-off point at The Bay Zone. The team here supports tourists with information, wheelchair, money exchange, tour agency. And the car rental service "Hertz", which offers the unique convenience of renting your car at Jungceylon and return it directly at the airport

Terms and Conditions

• Required Deposit: Guests must either deposit an original passport or provide a cash deposit of 5,000 THB or 200 USD.
• Maximum Usage: The service is available for a maximum of 5 hours per session.
• Operating Hours: The wheelchair service closes at 9:00 PM.

Note: Advance reservation is not applicable—head over to one of the service points when you arrive, and our staff will be happy to assist you.

There are many options for you to get to Jungceylon in Patong from Phuket International Airport. Here is the list of transport options:

1. Phuket Smart Bus
2. Car Rental
3. Taxi
4. Ride-Hailing Apps: Grab and Bolt

Phuket public bus

After arriving at the hall, take exit gate 3. The bus providers, such as the Phuket Smart Bus (Route 1) and Airport Bus Express (Route 3), will take you to Jungceylon, Patong. The buses depart approximately every half an hour. The fixed transportation cost to Jungceylon is 100 Baht.

Car Rental

In the arrival hall, there are several car rental services, such as Hertz Car Rental, Sixt Rent a Car, Asap Car Rental, Avis Car Rental, and more. Prices vary by car rental provider, so please check with them directly.

Taxi

Taxis are readily available at official counters outside the arrival hall, offering fixed rates to popular areas like Patong (typically 800 - 1,400 Baht).

Ride-Hailing Apps (Grab and Bolt)

Grab and Bolt are popular ride-hailing and delivery apps, particularly in Southeast Asia (Thailand), allowing users to book taxi rides, motorbikes, or private cars. Both apps offer upfront pricing, but the price range can vary depending on demand during the period. (typically 600 - 1,000 Baht).