If you’re planning a trip to Patong, one destination that belongs on every tourist’s itinerary is Jungceylon Phuket shopping mall. More than just a retail hub, Jungceylon offers a full suite of tourist services in Patong that ensure a smooth, enjoyable, and stress-free visit. Whether you’re shopping, sightseeing, or just cooling off from the Phuket heat, Jungceylon has thought of everything.

Your First Stop: Information Counter and Tourist Service Center

For first-time visitors, the Information Counter at The Jungle Zone (GF, Sai 2 Entrance) provides helpful guidance on mall facilities services and local information. But for more in-depth tourist support, head to the Tourist Service Center in The Bay Zone, where you’ll find currency exchange, Phuket souvenirs, tourist assistance, and more.

Friendly staff are always ready to help with local information and can also assist with lost items, as well as provide free wheelchairs and baby strollers upon request (no reservation needed). Lockers are also available for rent at the Information Counter for safe storage if you’re carrying luggage.

Finally, starting August 6, the Hertz car rental desk will be open at the Tourist Service Center for your transportation needs (read on for more information regarding car rentals and transportation services).

Exclusive Tourist Privileges

Make the most of your shopping experience by stopping at the Tourist Privilege Booth in The Bay Zone. Here, international travellers can sign up for a Tourist Privilege Card that offers exclusive discounts, free gifts, and access to seasonal promotions throughout the mall—perfect for savvy shoppers looking for the best deals in Phuket.

Convenience and Comfort for All Visitors

Plus, check out these additional visitor services available at Jungceylon Phuket:

• Need to stay connected? Connect to @Jungceylon_TrueFreeWifi for an hour of free Wi-Fi across the mall.

• First Aid: For minor injuries, visit the First Aid station near the Thairapy entrance on the basement floor. In case of emergency, please inform the nearest staff member.

• Prayer Room: A quiet, respectful space for prayer is available near the Thairapy entrance at the basement floor parking area.

• Smoking Areas: Four designated outdoor areas are clearly marked. Three areas are located on the Ground Floor (GF). One behind The Coffee Club, one behind KFC, and another behind Pimnara Boutique Hotel. The fourth smoking area is located near the drop off area of the Botanica Zone.

Currency Exchange & Banking Services at Jungceylon

Need to handle banking during your Phuket trip? Jungceylon makes it easy with several trusted Thai banks to meet your financial needs:  

• Bangkok Bank (BBL)
  Units 1001–1003–1005–1007
  Open daily, 11:00 AM – 7:30 PM

• Bank of Ayudhya (Krungsri) and Western Union
  Units 1014–1016
  Open daily, 11:00 AM – 7:30 PM

• Kasikorn Bank (KBank)
  Unit 1018
  Open daily, 11:00 AM – 6:00 PM

• Krung Thai Bank (KTB)
  Unit 1020
  Open daily, 11:00 AM – 6:00 PM

• Siam Commercial Bank (SCB)
  Units 1009–1011
  Open Monday to Friday, 11:00 AM – 6:00 PM

Additionally, multiple currency exchange outlets are conveniently located throughout the mall. Open daily from 9:00 AM to 10:00 PM (last orders at 9:30 PM), Lion Currency Exchange operates at three key locations:

• The Botanica Zone (Unit GC4118)

• The Garden Zone (Unit GC3119)

• The Bay Zone, inside the Tourist Service Center (Unit GC2TC03, 10:00 AM – 10:00 PM)

Finally, ATMs are available frequently throughout the shopping center. Whether you need to exchange cash, transfer money, or consult with a bank representative, Jungceylon provides reliable and convenient financial services right in the heart of Patong.

Getting Around Phuket: Taxi Service Points and Hertz Car Rental

After a full day of shopping, dining, or enjoying Jungceylon’s entertainment options, head to one of three designated taxi service points to catch a ride. Locations include The Bay Zone, The Botanica Zone, and the Garden Zone near the carousel.

Need more than just one ride? Jungceylon has got you covered with our new partnership with Hertz car rentals! Open daily 10AM–10PM, a Hertz car rental is the convenient choice for travelers seeking affordable, reliable car rentals in Phuket. These cars are available for pick-up starting August 6, but booking is open now!

Plus, customers booking between July 25 and August 31, 2025, can enjoy special daily rental rates starting at just 690 THB, complete with full coverage insurance, no weekend surcharge, free four-hour late return, and complimentary returns at Phuket International Airport for eligible vehicles. Simply use promo code HJG025 when booking during this timeframe to unlock these benefits. This promotion is exclusive to the Jungceylon Phuket branch, making it the top choice for convenient, affordable car rentals during your Phuket holiday.

For more information, stop by the rental desk located at the Tourist Service Center, visit hertzthailand.com, or call +66 8 1485 4416.

Whether youre here to explore the vibrant retail scene, enjoy delicious Thai and international cuisine, or simply relax in air-conditioned comfort, Jungceylon offers all the tourist amenities in Patong you could need. With its prime location and thoughtful services, it’s more than a shopping centre—it’s a Phuket experience in itself.